Investigations

Stop seeing
isolated incidents.

Pallacor builds persistent suspect profiles that span your entire store network, so the person who hit three locations this month doesn't disappear between incidents.

Investigations suspect profile dashboard
Suspect Tracking

One profile per suspect.

Build persistent records on repeat offenders: names, aliases, photos, and a full incident history across every location in your network. One person, one profile, no matter how many stores they hit.

  • Persistent photo ID, aliases, and vehicle info
  • Cross-location incident history, updated automatically
  • Risk tags: BOLO, ORC, High-Risk
  • Real-time alerts when a known suspect is flagged anywhere
Suspect tracking profile
ORC Group Records

Track entire groups, not just individuals.

Link individuals into named group records and see the full picture: combined loss totals, shared methods, and patterns that only emerge when you look at the network as a whole.

  • Link individuals into named ORC investigations
  • Combined loss totals across all members and stores
  • Shared method tracking: spot patterns across the group
  • Group-level BOLO alerts pushed to every linked location
ORC group records
Incident Timeline

A complete chain of events on every case.

Every action on a case is logged chronologically: who made it, when, and what changed. A permanent, tamper-evident record that holds up in court.

  • Every case action logged automatically: who, when, what
  • Immutable audit trail from open to close
  • Court-ready export in one click
  • Visible to all assigned LP team members
Incident timeline

Stop letting repeat offenders slip between locations.